KEY RESPONSIBILITIES:

Planning

Plan Stores objectives with Director / Senior Manager Retail Operations FO
Plan actions plans to reach targeted KPI’s
Management

Take full ownership of the district and its commercial success
Plan and prioritize structured store visits to maximize the district’s performance
Manage delivery of own retail KPI’s (qualitative and quantitative) in the district
Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district
Pro-actively analyse sell-through figures and develop action plans with stores managers to achieve productivity and image targets
Ensure compliance with established policies, procedures, initiatives and directives
Financial

Manage and deliver retail financial KPI’s
System and Processes

Manage retail KPI’s and tracking/reporting systems
Ensure operational system efficiency and training
People Management

Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
Ensure compliance to established HR policies and procedures
Recommend structural or human changes in store in order to achieve sales and brand targets
Coordinate with store managers on staff recruitment, retention and development.
Coordinate with HR on relevant HR projects like internal referral, performance review, succession planning, etc.
Training and Development

Identify and recommend training and development needs
Coach Store Managers to increase their stores’ sales, productivity and profitability
Own succession planning for the district
Ensure quality